FAQ – Frequently Asked Questions
Ask Us?
We are here to help, just ask!
Support
We provide clients with aftercare support for any questions you may have
Questions
If your queries aren’t listed below just let us know
We are here to help, just ask!
We provide clients with aftercare support for any questions you may have
If your queries aren’t listed below just let us know
We have listed the most commonly asked questions for you but if you have anything that you’re still not sure about just let us know and a member of the team will be in touch with you to answer any queries.
How much will it cost next month?
How much it will cost you next month is completely up to you, you are able to reduce the monthly whenever you want to. If the campaign is working for you then understandably we would be confident in spending at least the same amount next month, there is no point trying to fix something that isn’t broken. However, we understand that from time to time you may be flat out with work or going on holiday etc. in these circumstances you are able to reduce the actual budget we spend to as little at £75 per month or just pause the whole campaign for the following month. A notice period to drop below the minimum monthly budget is be required by email.
How do I cancel my subscription with you?
All we require from you should the scenario arrive that you wish to cancel your subscription is 30 days notice by email from your renewal date. Again, cancelling should be avoided if it is a matter of having too much work on at any one time, pausing or temporarily suspending your account would be recommended. The easiest way to avoid getting too busy is to ‘pause or suspend’ your account for up to a month; automated subscription charges will still apply to your account for the following month to allow you to catch up with work or if you are taking time off work or going on holiday and any unused budget will remain on your account and will not go wasted. If it is a case that it simply isn’t working for you or you are generating the wrong type of enquiries then 30 days written notice will suffice or an email to cancellations@gettopageone.com (emails sent to any other email addresses will not confirm cancellation of your subscription) All payments are automated as recurring subscriptions. To ensure we do not pay for services on your behalf that you no longer want to receive, adhering to our cancellation policy and emailing cancellations@gettopageone.com is the only way to ensure we cancel your services properly and terminate your recurring subscription payments).
What if I don’t have a website?
If you do not have a website this is not a problem, we are able to design and build websites for customers who do not already have one. Some websites can be built for free* dependent on budget and commitment from you. (we have website rental packages available too, to allow you to have access to a professional website without having to pay out large amounts of money up front). Subscribe to a minimum fixed term contract and take advantage of occasional promotions we have, you can have your very own website designed and built for you as part of many of our packages. We also have basic landing pages that are very affordable for customers wishing to advertise with us on Google.
Is my current website good enough?
All websites can vary more through personal preference, our staff will make sure they give you honest advice on your website; recommendations are often given to customers to make sure that you get the most out of your campaign. We can offer website upgrades should you require, often Website Upgrades can be arranged for Free as a Bolt on to an existing Package or an upgrade. Or we can at the very least guide you on how to improve your website yourself and increase the number of conversions and enquiries your website generates for you.
Can I make it any cheaper? or are there any discounts available?
With Google and the other Search Engines, the more you put it, the more you get out! If you are literally just looking to get the cost down to as little as possible whilst you try the service? You can (whilst we gain commitment from you). For more sustained & longer committed periods, discounts are more than likely. 12 month contracts will see the average company save anything from 10% upwards, get in touch to find out more.
How can everyone guarantee page 1 on Google?
The reality is that not everyone can guarantee page 1, in most cases you are promised Page 1 everyday. Everyday can mean being displayed once everyday, it can also mean being on there all day everyday. Regardless of Company Size, Industry or Budget, nobody can guarantee Page 1 of Google all day everyday, it is impossible. If it was possible big national companies wouldn’t spend thousands of pounds every month promoting themselves on the internet, they would simply go with one of these companies. The way to guarantee better results on Google and the other major Search Engines is to contact ‘Get To Page One’ and discuss what your options are. There is a way to Guarantee Page 1 of Google 24 hours a day, but it won’t happen in one phone call or happen within a matter of hours, Search Engine Optimisation is the method to sustaining a 24 hour natural position on Google and the other Search Engines, this method can often be more costly than standard advertising & marketing campaigns and can take a while before you see the real benefits and obtain natural page 1 rankings. See our services page to read more about SEO…
What is Pay Per Click?
Pay Per Click (PPC) is the actual term given to paid advertising on Google and the other Search Engines (AdWords). PPC is when you pay Google for clicks to your website. You decide on a budget and pick your key phrases or search terms. Each time someone then finds your website and clicks into your site through the Search Engine, Google deducts a nominal amount of money from your budget (cost for that click) Whatever the current Cost Per Click is for that particular key phrase. The Cost Per Click (CPC) varies throughout the day, everyday.
Do I have to pay every time someone clicks on my website?
All your clicks are covered by the designated budget agreed (your monthly cost), which is why we say the more you put in, the more you get out because the more money you pay us each month the more frequently we can have you on the first Page getting clicks on your website and the more clicks you will be able to afford.